Health Literacy Now - Services
Turning Communication into True Connection
“The single biggest problem with communication is the illusion it has taken place.” — George Bernard Shaw
At Health Literacy Now, we don’t just help you communicate—we make sure your message is understood, actionable, and remembered. In health, clarity isn’t a luxury—it’s essential. That’s why we work with you to move beyond the illusion of communication and into real, measurable connection with the people you serve.
We know every organisation is different, with unique goals, audiences, and challenges. That’s why we offer a full suite of tailored health literacy services—ranging from consultancy and content creation to organisational health literacy assessments, readability reviews, staff training, focus groups, and more.
Whether you're designing a new program, revising materials, planning a campaign, or striving to improve the accessibility of your services, we’ll bring our deep expertise in health literacy, communication, and clinical experience to the table. Our approach is always evidence-based, grounded in universal health literacy principles, and built in partnership with you.
Let’s make sure your communication doesn’t just happen—it makes a difference.
Organisational Health Literacy
Review, assess and report on your organisational health literacy.
Consumer resources
Review, assess and report on current consumer resources or scripts and how to optimise health literacy.
Readability reports
Readability reports with optimisation for single documents.
Projects
Consult on projects related to developing, implementing and providing health information.
Content Writing
Research topics and provide evidence-based clinical content writing for your consumer resources that meet health literacy standards.
Focus Groups
Conduct focus groups with target audiences to test the health literacy of your resources or gain insights into what is needed from a health literacy perspective.
Consent and Surveys
Review and optimise consent forms, patient surveys and clinical trial information to ensure they meet health literacy standards.
Bespoke services
We can tailor our services to your project needs. Fill in the form below or give us a call to discuss your needs.
Contact us
We can tailor our services to your project needs. Fill in the form below and we will contact you to discuss how we can support your health literacy goals.